I know you are going to love my interview with one of my good friends - Cliff Ravenscraft! Cliff Ravenscraft is one of the most well-known and successful podcasters anywhere on the planet!
He has recorded over 5,000 podcasts episodes and grew to fame as the Podcast Answer Man when podcasts first emerged on the scene!
Now Cliff spends his time as a mentor and coach, becoming the Mindset Answer Man!
He shares all the lessons and wisdom that he has picked up along the way in his entrepreneurial journey.
We cover a lot of ground on this week’s podcast you’re going to learn:
And, Cliff gives us 7 amazing tips for improving customer retention and turning your members into forever customers!
It doesn’t matter how you do it - but if you don’t get the right people in the door your retention will be terrible!
Be there for your members. Do not be an absentee leader!
Don’t get distracted by other opportunities. There are a lot of opportunities by the people that follow you.
It's just as simple as it sounds. Under promise - but give more value than you have anticipated!
By doing this, there is trust + reciprocity built in!
Be more intentional about focusing your members, clients customers - on what you want them to focus on.
If you’re going to serve people and you’re not just trying to make a buck - you have to give them access to you!